Warranty – Guarantee

Warranty

ChainLane offers a 1 year limited warranty from any manufactured defects. We will accept minor repairs during this time and will also offer free cleaning services for the first year. (Shipping not included if you are outside the Los Angeles area)

The warranty does not cover damage to jewelry other than what is considered normal wear. This warranty does not cover lost jewelry. You must provide identifiable pieces of the jewelry for your claim to be honored by ChainLane. If ChainLane determines it did not manufacture the original piece, it is under no obligation to honor the warranty. Improper repair or service performed by a third party other than ChainLane will void this warranty.

 

Guarantee

All of our items sold on ChainLane.com are 100% SOLID GOLD AND GUARANTEED for the Karat Gold Contents Specified in the item description.   We provide a LIFETIME GUARANTEE on the GOLD CONTENTS of any items purchased from us.

All of our Diamonds are Natural Earth Mined Diamonds, ethically sourced, and always conflict free, and are graded using the GIA Grading System of the 4C’s.

Everything we sell is guaranteed to be authentic and is certified to be compliant with JVC, FTC, and Kimberly process guidelines.

 All of our products are 100% Guaranteed as described or full money back.